North American IT Manager

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About the Job: We are currently seeking a North America IT Manager for our company. This position is based in London, ON and will manage the IT team supporting Hyundai L&C’s operations in Canada and the USA to ensure all IT needs are met.

Duties and Responsibilities

Overall ERP and Peripherals Management

• Monitor ERP and peripheral programs, resolving issues and planning improvements.
• Maintain communication with service providers and develop system improvement plans
• Manage the system database to maintain its integrity and stability
• Draft support system development plans aligned with company direction.
• Facilitate communication between Canada and the USA.
• Submit monthly reports on system activities and issues requiring attention.
• Develop strategic plans and implement technology to ensure computer capabilities meet company growth and objectives.

Production Plant Support

• Monitor production line status and maintain systems.
• Respond promptly to issues, coordinating with vendors as needed.
• Regularly check and update equipment to prevent production issues.
• Report daily on system status and maintenance activities.

System Improvements

· Lead system improvement initiatives to increase internal/external customer satisfaction by evaluating technology and recommending enhancements.

· Conduct regular meetings with users to review user issues and develop solutions.

· Monitor user experiences and collect feedback for continuous improvement.

· Maintain vendor communication and review proposals for system improvement projects.

· Perform risk assessments on Information Technology, vendors, and other organizational functions.

· Ensure the security of information systems, communication, and equipment.

Supervisory Responsibilities

• Supervise a team of 2.

· Interview, hire, and train employees

· Plan, assign, and direct work

· Review performance

· Reward and discipline employees

· Address complaints and resolve problems

· Manage and communicate with vendors (office equipment, servers, systems, etc.)

Qualifications

· Post Secondary education in Computer Science or related field

· Five or more years of related experience in Information Technology

· Two or more years of experience leading an Information Technology team

· Experience in business analysis, data management, system architecture, and distributed technologies

· Experience in managing an information technology budget, including forecasting

· Excellent oral and written communication skills, including presentation experience

· Ability to complete multiple tasks and projects within deadlines

• Experience with Windows Server 2016/2019 operating systems
• Configuration (DHCP, DNS, AD) Policy Definition and Application
• Experience in SAP system, Windows Server, Network, Cyber Security

• Problem solving and decision-making skills

• Strong organizational skills; able to manage priorities and workflow

• Availability for on call coverage
• Open to travel to all locations when needed.
• Ability to communicate in Korean is an asset but not a must have

This position offers a challenging and rewarding opportunity for a skilled IT professional to lead and innovate within Hyundai L&C’s North American operations.

We thank all candidates for their interest; however, only those selected for the interview process will be contacted.

Accommodations for disabilities in relation to the job selection process are available upon request.

Job Type: Full-time

Pay: $80,000.00-$120,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Day shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Supplemental pay types:

• Overtime pay

Application question(s):

• Are you legally eligible to work in Canada?

Experience:

• Information Technology: 5 years (required)

Work Location: In person

Application deadline: 2024-07-12

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