North American IT Manager
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About the Job: We are currently seeking a North America IT Manager for our company. This position is based in London, ON and will manage the IT team supporting Hyundai L&C’s operations in Canada and the USA to ensure all IT needs are met.
Duties and Responsibilities
Overall ERP and Peripherals Management
- Monitor ERP and peripheral programs, resolving issues and planning improvements.
- Maintain communication with service providers and develop system improvement plans
- Manage the system database to maintain its integrity and stability
- Draft support system development plans aligned with company direction.
- Facilitate communication between Canada and the USA.
- Submit monthly reports on system activities and issues requiring attention.
- Develop strategic plans and implement technology to ensure computer capabilities meet company growth and objectives.
Production Plant Support
- Monitor production line status and maintain systems.
- Respond promptly to issues, coordinating with vendors as needed.
- Regularly check and update equipment to prevent production issues.
- Report daily on system status and maintenance activities.
System Improvements
· Lead system improvement initiatives to increase internal/external customer satisfaction by evaluating technology and recommending enhancements.
· Conduct regular meetings with users to review user issues and develop solutions.
· Monitor user experiences and collect feedback for continuous improvement.
· Maintain vendor communication and review proposals for system improvement projects.
· Perform risk assessments on Information Technology, vendors, and other organizational functions.
· Ensure the security of information systems, communication, and equipment.
Supervisory Responsibilities
· Interview, hire, and train employees
· Plan, assign, and direct work
· Review performance
· Reward and discipline employees
· Address complaints and resolve problems
· Manage and communicate with vendors (office equipment, servers, systems, etc.)
Qualifications
· Post Secondary education in Computer Science or related field
· Five or more years of related experience in Information Technology
· Two or more years of experience leading an Information Technology team
· Experience in business analysis, data management, system architecture, and distributed technologies
· Experience in managing an information technology budget, including forecasting
· Excellent oral and written communication skills, including presentation experience
· Ability to complete multiple tasks and projects within deadlines
- Experience with Windows Server 2016/2019 operating systems
- Configuration (DHCP, DNS, AD) Policy Definition and Application
- Experience in SAP system, Windows Server, Network, Cyber Security
- Problem solving and decision-making skills
- Strong organizational skills; able to manage priorities and workflow
- Availability for on call coverage
- Open to travel to all locations when needed.
- Ability to communicate in Korean is an asset but not a must have
This position offers a challenging and rewarding opportunity for a skilled IT professional to lead and innovate within Hyundai L&C’s North American operations.
We thank all candidates for their interest; however, only those selected for the interview process will be contacted.
Accommodations for disabilities in relation to the job selection process are available upon request.
Job Type: Full-time
Pay: $80,000.00-$120,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
Application question(s):
- Are you legally eligible to work in Canada?
Experience:
- Information Technology: 5 years (required)
Work Location: In person
Application deadline: 2024-07-12
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