Director of Retail Sales

Director, Retail Sales at Masco Canada (Hybrid role based in Mississauga or St. Thomas, ON office)

Join us in building the future! We are seeking an inspiring leader with a passion for retail, a drive to make a difference, and a commitment to building a career with a leader in the design, manufacturing, and distribution of branded home improvement products.

Reporting to the Vice President, Trade & Retail Sales, you will be a key member of a dynamic team. As the Director of Retail Sales at Masco Canada, you will play a crucial role in defining and executing business strategies across our retail channels. This role requires a strategic thinker with strong leadership skills who can shape plans that drive profitability, revenue, and market share growth, while building high-performance teams.

You will lead the development of comprehensive, cross-functional business plans that align with Masco Canada’s core values and leadership principles. Your focus will be on guiding and nurturing a high-performing team, fostering a culture of collaboration, excellence, and customer-centricity.

What You’ll Bring:

• Bachelor’s degree in business or a related field.
• 8-10 years of sales experience; experience in category management, customer service, finance, or supply chain is valuable.
• Knowledge of plumbing products and competitors is preferable.
• Bilingual in French/English is an asset.
• Proven success in leadership, including coaching and mentoring, developing high performers, and potential successors.
• Digital fluency with experience in applying customer and consumer insights.
• Ability to lead effectively through ambiguity and complexity.
• Strong problem-solving skills with a logical approach and anticipation of hidden issues.
• Effective presentation skills for various settings and audiences.
• Strategic agility with the ability to create competitive and breakthrough strategies.
• Excellent verbal and written communication skills.
• Strong customer focus with dedication to meeting and exceeding customer expectations and building effective relationships.

What You’ll Do:

• Strategic Leadership: Lead the formulation and execution of forward-looking strategies to ensure Masco Canada’s competitive edge, aligning with evolving market trends and dynamics.
• Customer Relationship Management: Cultivate and maintain strong relationships with key customer leaders to identify growth opportunities, resolve issues, and drive long-term business planning.
• Business Development: Develop and implement detailed customer plans that align brand objectives with account goals to achieve business targets. Utilize a data-driven approach for business development and problem-solving.
• Internal Collaboration: Foster a collaborative environment with x-functional teams, employing a multi-functional approach to achieve business objectives and enhance service delivery.
• Talent Development: Lead and inspire your team, promoting engagement and high performance. Model exemplary leadership behaviors, including build great teams & organizations, create winning strategies, execute with urgency, get outside of your comfort zone.
• Operational Excellence: Ensure top-tier service levels and executional excellence. Oversee inventory planning, manage fill-rate performance, and minimize inventory liability through effective forecasting.
• Pricing and Budgeting: Develop and implement pricing strategies that reflect all strategic distribution channels. Create and manage budgets that align with business objectives, ensuring projects remain within budget and timelines.
• Performance Management: Establish and communicate clear performance standards, driving accountability and ensuring expectations are met consistently.

What we offer:

• Competitive rewards & compensation
• Defined Contribution Registered Pension Plan (Optional) with employer matching
• Deferred Profit-Sharing Plan (DPSP)
• Benefit Insurance coverage from Day 1 (Health, Dental, Travel Insurance)
• Employee Assistance Program – a platform to help you be happier, healthier and perform your best through health and wellness resources.
• Employee Store, Employee Purchase Program, Dell Discount Program, Goodlife Fitness Discounts and more!
• 2 Paid Volunteer days for opportunities to support our communities we live and work within
• Masco Canada believes that education leads to self-improvement and recognizes that the skills and knowledge of its employees are critical to the success of the organization through our educational assistance program.
• Mentorship Program – join and become a Mentee, Mentor or Both!
• Committees – Wellness Committee, Masco United (DE&I Committee), Philanthropy Committee
• Employee Resource Groups - EmpowHer and Book Club!

Who We Are:

Masco Canada delivers innovative water solutions to the building and home improvement markets in Canada. We have been inspiring Canadian homes, communities, and lives for more than 100 years. Throughout this journey, our business has remained steadfast in its commitment to strong values and dedicated individuals, striving to enhance the well-being of our team members, customers, and communities alike. With over 600 employees, our diverse and talented workforce drives our continued success and impact.

To learn more about Masco Canada, visit www.mascocanada.com

Company: Masco Canada

Masco Canada (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.