Logistics Solutions Specialist

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.  

Buckland is looking for a Logistics Solution Specialist

What you’ll be doing

As a Logistics Solutions Specialist, you will connect financial accuracy with operational efficiency—managing billing precision, data integrity, shipment coordination, and cross-border compliance (Canada–U.S.). You’ll work closely with Distribution Accounts, collaborating with Warehouse, Distribution, and Global Freight teams to deliver impactful, seamless freight services.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for

• Manage billing accuracy & freight expense reporting — including invoice validation, reconciliation, reporting, and discrepancy resolution across freight types.
• Coordinate daily cross-border shipments (LTL, FTL, courier), including customs dispatch via ACI/ACE. (PARS/PAPS)
• Maintain centralized rate database ensuring data integrity, serving as gatekeeper for rate, billing, and invoicing data, prepare freight quotes for clients and oversee OS&D, credit memos & claims, coordinate resolutions and communicating with clients.
• Serve as primary client liaison for assigned accounts, ensuring high service levels and seeking opportunities for upsell and improvement.
• Track and report KPIs against SLAs; present insights internally and externally to support transparency and performance enhancement.
• Support new client onboarding — including invoicing setup, vendor payment processes, and reporting.
• Collaborate with warehouse, distribution & global teams to streamline physical flow and rate-related processes.

• Identify and drive process improvements and automation, leveraging tools like Power Query or Power Apps.

• Above average written and verbal communication skills.
• Showcase your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
• Identify potential challenges/risks and solve problems efficiently or work with Leaders for a solution.
• Foster a fast paced culture leading by example in terms of accountability and continuous improvement within the team.
• Effectively prioritize and manage the team multiple and personal tasks to meet KPI's and deadlines.
• To provide the highest level of customer service by leading and mentoring, fostering a positive and productive work environment and resolving escalated issues as needed.

What we need from you

• Diploma or degree in Transportation/Logistics or related field; CIFFA or P.Log certification is a plus.
• Minimum 3 years of cross-border dispatch experience; familiarity with ACI, ACE, PARS, and PAPS.
• Advanced Excel knowledge (PivotTables, macros, XLOOKUP).
• Experience with Power Query/Power Apps is an asset.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent verbal and written communication skills.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in Canada/USA/MX.

Want to apply? Get in touch today
 

Please visit www.Buckland.com to learn more about Buckland and the services we provide.  The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.
  

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation.  This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and on-boarding process.  If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com.