Production Supervisor

by The Original Cakerie

Position Type: Full-time
Location: London, ON
Date Posted: Dec 04, 2021
The Original Cakerie

Job Description


Production Supervisor


Dessert Holdings® is North America's premium dessert company, recognized for providing our retail and foodservice customers with chef-inspired innovative desserts made with real ingredients. Based in St. Paul, Minnesota, Dessert Holdings is an umbrella organization of three premium dessert companies and brands: The Original Cakerie, Lawler's Desserts, and Atlanta Cheesecake Company. 

As a result of recent plant expansion, we are currently looking for Production Supervisors at our London, Ontario location to lead our workforce in the various Depositing, Decorating and Packaging areas. This is an exciting opportunity to grow and gain experience with The Original Cakerie. The Production Supervisor ensures that production meets or exceeds efficiency and quality standards. It is also their responsibility to ensure that processes conform to the GMP standards and BRC regulations.

Duties will include (This is meant to be an outline, not an exhaustive list of responsibilities):

  • Coordinate labour, workflow and materials to achieve on time delivery and quality
  • Responsible and accountable for achieving departmental results on safety, quality, productivity, cost and waste according to targets
  • Ensure compliance with BRC & GMP procedures and standards at all times
  • Ensure process documentation is accurate, timely, and maintained according to procedure
  • Lead and direct up to 100 employees on shift
  • Ensure accountability of team leads, setup operators, and line staff to meet safety, quality & operational targets as well as company policies, values & code of conduct
  • Provide training, support, and leadership guidance to team leaders
  • Supporting staff on day-to-day basis for general troubleshooting/problem solving/conflict resolution
  • Communicate cross-functionally regarding equipment failures and quality concerns
  • Maintaining quality/safety standards
  • Lead, coordinate and / or participate in continuous improvement activities


  • Previous experience in a supervisory or leadership role is required
  • Flexibility to work a mix of shifts in a 24/7 operation
  • Production equipment, robotics, and process background preferred
  • Demonstrated commitment to professional growth and development
  • Excellent communication and interpersonal skills
  • Strong ability to analyze and solve problems
  • Excellent organizational and time management skills
  • Strong ability to provide positive and constructive feedback
  • Ability to multi-task and meet deadlines
  • Self-managed, organized, and have a keen eye for detail
  • Proficient knowledge of Microsoft Office and experience with Navision preferred

We thank you in advance for your interest in The Original Cakerie.  Due to volume, only shortlisted candidates will be contacted.

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