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Who we are:

We are the independent chocolatiers preferred for retailers and top brands around the world. Our factories in Belgium, France, Spain and Canada supply top-quality chocolate and the best cocoa ingredients to 90 countries on five continents.

Consumers don’t see our brand, but they experience it when they taste the products we make with passion for the manufacturers of the world’s most prestigious international brands and retailers.

We combine the tradition of the best European chocolate with constant innovation to evolve with the changing tastes and needs of consumers around the world:

• 6 Factories
• 9 offices
• +1,000 Employees
• 4 consumer products categories
• 1 ingredients category
• +90 Countries with commercial operations
• €417 Million Turnover

Role Summary:

The main purpose of this position is monitoring and coordinating the launching activities in order to guarantee launching for both Natra and the customer. This role supports innovation strategies, category management and margin improvement through effective project management and cross-functional collaboration. Utilize appropriate project management tools to efficiently plan and monitor new sales introductions and existing customer changes.

Areas of Responsibilities:

• With the support of Sales (KAM), R&D Operations, Supply Chain and the customer - this role will build and track the New Product Development (NPD) retro planning.
• Supporting R&D, accountable for the launching process, meeting customer expectations on time, with quality and cost
• Efficient use of the project management tool/program to monitor the process of the project and regular reporting of the project progress as well as launching KBI's confirmation
• Source new raw materials for product launching
• Lead product launches by coordinating with R&D, Operations, SCM, Sourcing and QA teams to ensure factory readiness while delivering exceptional customer service
• Organize meetings to explain the project details, launching date and all necessary steps in the process for all stakeholders
• Effective use of BI and/or customer systems
• Reporting of weekly and monthly statistics to the team
• lead a post launch check to identify the major GAPS and improvement areas for future projects
• Competencies:
• Attention to detail and accuracy
• Well-organized, able to prioritize efficiently, dynamic, pro-active
• Customer focused and supporting attitude
• Commitment for deadlines and agreed actions, results oriented
• Positive attitude, hands on proactive problem solver
• Stress resistant with a high workload, able to create order out of chaos
• Leadership skills and able to work effectively in a team

Specific Qualifications:

• project management, sales administration and/or sales coordination experience is required
• Food knowledge and experience
• Advanced/Expert level in Microsoft office, Database Portals, ERP systems
• Graphic design expertise is an asset
• Ability to travel for customer meetings, conferences and company functions

Natra is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disability Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Only those application under consideration will be contacted.

This is a hybrid position where in office work is expected at least 50% of the time in our London Ontario facility

Job Type: Full-time

Pay: $70,000.00-$80,000.00 per year

Work Location: Hybrid remote in London, ON N6N 1K9

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