Operations Supervisor - Schools London

Voyago is hiring an Operations Supervisor for our London Schools Location!

Your role:

• Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Student Transportation-related operations in assigned areas.
• Primarily focusing on internal logistics and coordinating operations between the Schools division and other operations support teams
• This individual will work closely with Human Resources and Maintenance to support operations while managing the individuals within the operation.
• Help fuel and maintain the cleanliness of the bus.
• Directs the activities of staff, ensuring that drivers are meeting the standards set out in various Student Transportation contracts and ensuring business activities continue to be managed during staff vacation/sick leaves
• Monitors performance of staff through site visits, completed incident/collision reports and conducts follow-up when required, providing annual performance review input and resolving problems
• Coordinate with Health & Safety to arrange training
• KPI’s as directed, reviews with drivers and reports back to Operations Manager
• Available on-call for divisional emergencies which may include holidays and weekends
• Maintains work schedules and ensure coverage is provided at all times
• Functions as key contact to support teams such as maintenance, human resources and health and safety
• Cover schools runs when required
• Oversees the completion of monthly ghosting and deficiency reports
• Maintains paperwork and timesheets and oversees all elements of the process
• Ensures timely and accurate entering of payroll
• Serve as a contact to staff and assist in all forms of employee engagement and regular meetings
• Assist and co-ordinate driver on boarding and orientation processes for new hires
• Monitor employees license upgrades from start to finish

Requirements

Your profile

• You are safety focused
• You are a safe driver with a clean driving record
• You have a valid "B" licence (preferred)
• You can obtain a clean criminal record search and vulnerable sector screening
• You have a sound knowledge of London and surrounding areas
• You have the ability to work independently
• You possess solid communication skills

• You have post-secondary education or equivalent
• You have a minimum 2 years experience in a similar role
• You have knowledge of Word, Excel, PowerPoint and Outlook applications
• You have excellent, strong proven customer service experience
• Student Transportation experience will be an asset

Your location

By joining the Voyago Schools team in London you’ll find:

• We offer a competitive wage
• We provide paid training
• The full time comprehensive benefit package is available
• Employee and Family Assisstance Program
• Growth orientated company
• Award winning
• Great company culture

Benefits

The Perks

• We offer free licence upgrade
• We support the development, work-life balance and well-being of our employees
• We build a supportive corporate culture that encourages diversity and enables our people to flourish.
• We enable our employees to have a positive social impact by deploying sustainable mobility solutions.

• We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
• We are an Award Winning company
• As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
• We focus on innovation and sustainable environmental initiatives
• We offer our employees opportunities to build their own experience within a local, global Group.

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