AZ Dispatcher/Logistics Coordinator

AZ Dispatcher/Logistics Coordinator

Ilderton, ON (London)

Pacer Building Components is hiring an experienced Dispatcher/Logistics Coordinator to join our amazing team in Ilderton, Ontario (London). Pacer Building Components (an Atlas Engineered Products (AEP) Company), is one of Canada’s fastest growing, publicly traded, supplier of trusses and engineered products, with manufacturing and distribution facilities throughout the country.

The ideal candidate will be flexible, adaptable, detail-oriented and motivated, with a focus on providing a high degree of external and internal customer service as we grow our team and business!

Our Logistics Team is accountable to manage and coordinate all of the dispatching and shipping functions at our busy Eastern Ontario locations. Reporting to the Operations Manager, our ideal candidate will be driven, detail-oriented, possess phenomenal organization skills, and have a proven track record of exceptional communication with clients, partners, and co-workers in a fast-paced and competitive industry. This role is essential to our smooth operations as they are the key communicator between our sales, production, and shipping teams internally, while also liaising with our customer and strategic partners externally. As this is a customer-facing role, the Logistics Coordinator will have a deep understanding of how to provide exceptional customer service, be skilled in problem-solving, and be able to create out-of-the-box solutions “on the fly” to complex shipping and logistics challenges. This role will be solely responsible for the back-end delivery schedule, optimizing geographical delivery plans, and providing daily direction to our delivery team.

What can we offer you?

• Extended Health and Benefits
• Employee Assistance Program
• Competitive Pay
• DEI Focused Environment
• Professional Development Opportunities
• Career Opportunities Across Canada

Duties include, but are not limited to:

• Providing assistance for all dispatching functions at the operational unit(s) assigned
• Provide assistance to the Delivery Team
• Ensure accuracy and timely delivery of product for customers
• Track, monitor and manage all material movement within the yard
• Assist with all major project and implementations related to logistics, shipping and inventory required.
• Provide exceptional customer service to customers and co-workers
• Act as liaison between Operations and Customers
• Employ productive, proactive and effective conflict resolution strategies
• Ensure clear, accurate and timely communication remains top priority

QUALIFICATIONS & EXPERIENCES:

• Completion of Grade 12 or equivalent;
• 2-4 years of experience in a dispatching role in a fast-paced industry;
• Ability to provide exceptional customer service in a high-pressure environment;
• Ability to communicate effectively and efficiently to provide clear, concise, and detailed instruction to multiple stakeholders;
• Ability to monitor and manage a dynamic and busy lumber yard;
• Experience coordinating production and delivery timelines between multiple departments;
• Experience providing leadership and direction to a team of people primarily working offsite;
• Experience in optimized geographical delivery planning;
• Experience with growing companies supporting builders, construction, or multi-site manufacturing organizations will be favorably viewed;
• Fluency in English in written, reading, and oral communication (speed, accuracy, and proper expression),
• Strong Microsoft Office skills including Word and Excel


 

Diversity, equity and inclusion is a core value of AEP that is supported and demonstrated across our entire organization. All applicants, regardless of ethnicity, race, sexual orientation, gender identity, culture, disability, nation of origin, age, or religion, will be given fair and equal treatment and consideration.

If you are interested in applying for this position, please submit an your up to date resume and cover letter, under the “Careers” tab on our website at https://www.atlasengineeredproducts.com/careers.

Please note: While we appreciate your interest in this exciting opportunity, however only applicants selected for an interview will be contacted.

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