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Computer Technical Support

by Sterling Marking Products Inc.

Position Type: Full-time
Location: London, ON
Date Posted: Dec 12, 2023
Sterling Marking Products Inc.

Job Description


Computer Technical Support

Full Time

Department: Systems

Reports To: Department Manager

Purpose of Position:

To provide computer hardware technical support for Sterling Marking Products Inc. and its customers. To successfully install computer equipment and software. To assist with cabling and network administration.

Result Areas of the Position:

Computers and Computer components successfully installed
Computer software successfully installed
Building cabled neatly
Customer computer hardware needs satisfied
Hardware problems diagnosed and trouble shooting completed

Computer Equipment problems resolved
Help desk troubleshooting resolved
Team members equipment upgrades and techniques
Software distributed to customers
Business Technology applications design and programs documented
ISO Quality Program achieved
Time spent on calls and projects recorded daily
Research into new computer equipment available on market
Activities & Tasks:

Computer equipment diagnose and trouble shooting
Installation and repair of computer equipment
Participate in network administration
Document computer hardware stations and topology
COVID-19 considerations:
All team members are required to be onsite and double vaccinated

Work Location: In person

Please apply to