Establish objectives for the company and formulate or approve policies and programs.
Evaluate cost and quality of goods or services.
Participate in the development of specifications for equipment, products or substitute materials.
Co-ordinate the work of regions, divisions or departments.
Review and process claims against suppliers. DMN’s.
Represent the company or delegate representatives to act on behalf of the company in negotiations or other official functions.
Interview, hire and oversee training of staff.
Plan human resource requirements in conjunction with other departmental managers.
Develop and implement policies, standard and procedures for the engineering and technical work performed in the department, service and laboratory.
Assign, co-ordinate and review the technical work of the department or project teams.
Supervise technicians, technologists, Quality Engineers, etc.
Establish and conduct quality control programs, operating procedures and control of raw materials, chemical intermediates or final products.
Establish and conduct quality control programs, operating procedures and control strategies to ensure consistency and adherence to standards for raw materials, products and waste products or emissions.
Communicate Quality Objectives to the organization and report status on a regular basis.
Maintain and Improve Quality Management System.
Ensure IATF 16949 and Customer Specific requirements are being met.
Conduct Quality System audits as required to IATF 16949 standard.
Co-ordinate resolution of all Customer Rejections and Corrective Action follow-up/completion.
Approve Supplier PPAP’s for new parts/engineering changes.
Assign program responsibilities to Quality Engineering staff and other Quality tasks as required.
Ensure completion of Quality documentation for the Management review and monthly reporting. Key Measurables.
Write technical reports.
Resolve work problems and recommend measures to improve productivity and product quality.
Secondary Duties:
Represent Company at customer place of business on quality issues/concerns.
Other duties as required.
All employees are expected to comply with the Occupational Health and Safety Act and Regulations, the Workers Safety Insurance Act and the Cooper Standard Automotive Health, Safety and Environment Procedures.
Employment Qualifications:
- Post-secondary education in Engineering or a related technical field, or an equivalent combination of education and experience.
- Minimum of 5 years of experience in quality management within the automotive industry.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with the ability to manage challenging customer relationships with professionalism and tact.
- Demonstrated ability to build and maintain strong relationships with customers, fostering trust and collaboration.
- Willingness and ability to travel to customer locations as required.
Cooper Standard is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Please note that Cooper Standard maintains a list of preferred recruiting agencies and only members of our Talent Acquisition Department have the authority to engage and authorize recruiting services. We also do not seek or accept unsolicited resumes from third party recruiters or staffing agencies. Any unsolicited resumes sent to Cooper Standard will be considered unencumbered and free from any charge whatsoever.