Quality Management System (QMS) Manager

Quality Management System (QMS) Manager 

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America’s most iconic chains to bring people together to celebrate life’s sweetest moments!  

Dessert Holdings is looking for a QMS Manager to join our team, based out of London, Ontario.  This individual will focus on the development and maintenance of the Company’s Quality Management System and manage ingredient identity claims.     

KEY RESPONSIBILITIES: 

• Coordinate and provide support for GFSI audits for all Company locations, including completion of risk assessments and validations. 

• Conduct routine appraisals of the QMS to ensure compliance with BRC, SQF, FSSC22000, RSPO, gluten-free, fairtrade, and other standards and regulations. 

• Participate in and support customer audits, mock recalls, internal audits, etc. at Company facilities, including follow-up of corrective actions, as needed, and reporting findings to stakeholders. 

• Act as gate keeper for document controls, ensuring corporate documents are maintained, current, and accurate in the system. 

• Manage and train a growing team of QMS Coordinators, including training and developing their skillsets.  

• Manage ingredient identity claims and gluten-free, organic, Kosher, and non-GMO programs. 

• Create, update, and maintain ingredient and packaging material vulnerability assessments. 

• Liaise with internal and external stakeholders to management licenses and certifications are in good standing. 

QUALIFICATIONS AND EDUCATION REQUIREMENTS: 

• Bachelor's degree required; preferably in Food Science, Food Safety Management, Quality Management, or related fields 

• At least 5+ years of experience working with/managing a QMS 

• Prior experience managing others, including training and developing new skills 

• Prior experience and expertise with GFSI programs (BRC, SQF, etc.) 

• Strong working knowledge of HACCP, RSPO, fairtrade, US/Canada/international, Kosher, Gluten-free requirements 

• Proficiency in Microsoft office applications including SharePoint, Adobe tools, ERP, etc. 

• Ability to prioritize and plan multiple activities, set goals, meet timelines and objectives 

• Strong oral and written communication skills 

• Ability to travel up to 35% within North America, including working in office, laboratory, and production environments 

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About Dessert Holdings 

Dessert Holdings is North America's fastest-growing premium dessert company, bringing unparalleled dessert experiences to both retail and foodservice customers. The company, headquartered in St. Paul, Minnesota, is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Dianne's Fine Desserts, and Kenny's Great Pies. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine North American manufacturing facilities. 

EEO Statement 

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.?