ERP Product Owner

About the job

At the Trudell Medical Group of Companies our vision is to provide patients throughout the world with medical devices and services that make their lives better. The Group manufactures and globally markets some of the leading brands in respiratory care, including the AeroChamber® brand of valved holding chambers, the Aerobika® brand of OPEP devices, and the AeroEclipse® brand of nebulizers. Trudell Medical Limited is the Corporate entity within the Trudell Medical Group of Companies and operates out of our offices in London, Ontario Canada.

ERP Product Owner is a role in our Corporate IT team.

This is an office-based role with the option of a hybrid work arrangement. You must be available to come into the London, Ontario office 4 days per week.

Your success in this role will be grounded in your values as a person who always acts with integrity and who treats everyone with respect. You continuously improve the systems and processes around you, and you take accountability for your work. You thrive in a team environment where you are open to learning from others, adjust to others’ styles, and drive hard to reach shared objectives. You have the ability to manage requirements elicitation activities with a variety of stakeholders and manage a workload that involves tasks from concurrently running initiatives.

Your Specialized Skills And Knowledge

• You have a bachelor’s degree in Computer Science, Information Systems or relevant work experience
• 5+ years’ experience operating ERP or within the Microsoft ecosystem
• 5+ years as a Product Owner, ERP Manager, Business Analyst, or Functional Consultant with hands-on D365 F&O experience
• Deep expertise in one or more F&O modules — Finance, Supply Chain Management, Manufacturing, or Project Operations
• Experience managing an Agile backlog end-to-end in Azure DevOps, ideally within an LCS-managed project
• Strong understanding of core F&O data structures — legal entities, operating units, chart of accounts, item models
• Excellent stakeholder engagement skills, comfortable presenting to CFOs, COOs, and other C-level executives
• Experience with F&O integrations (D365 CRM/CE, Power Platform, Azure Data Factory, third-party WMS, payroll)
• Solid understanding of Microsoft's release wave process and how to manage updates in LCS
• Familiarity with D365 F&O licensing models (Finance, SCM, full user vs. activity user))
   

• Define and own the D365 F&O product vision and multi-quarter roadmap aligned with business objectives
• Continuously evaluate F&O capabilities, ISV solutions, and Power Platform extensions to identify improvement opportunities and then deliver via self-implementation or a delivery partner
• Align ERP strategy across Finance, Supply Chain Management, Manufacturing and Project Operations modules
• Engage stakeholders across finance, procurement, supply chain, warehouse operations, HR, IT, and leadership
• Facilitate workshops and discovery sessions to translate business needs into actionable F&O requirements
• Manage competing priorities across business units with transparency and clear communication
   

• Own and maintain a prioritized product backlog using Azure DevOps
• Write detailed user stories, acceptance criteria, and epics aligned to F&O functional areas
• Lead sprint planning, reviews, and retrospectives; remove blockers to keep delivery on track
• Collaborate daily with D365 F&O developers, functional consultants and solution architects
• Platform Ownership and Governance
   

• Oversee and in some cases deliver F&O configuration, extensions (X++ customizations), and integrations (D365 CRM, Power BI, Azure, eCommerce)
• Govern master data standards covering legal entities, chart of accounts, customers, vendors, products, and warehouses
• Manage the release pipeline in coordination with Microsoft's release wave schedule via Lifecycle Services (LCS) / Power Platform Admin Centre
• Ensure solution design balances standard functionality vs. extensions to minimize upgrade risk and technical debt
• Oversee sandbox, UAT, and production environment management through LCS
   

• Lead, supervise, and mentor team members
• Set clear expectations and provide ongoing feedback to each team member to help maximize their performance and development
• As applicable, mentor and train developers on established processes and solution development activities