Business Analyst, Strategic Initiatives

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.  

Buckland is looking for a Business Analyst, Strategic Initiatives

What you’ll be doing

This position is responsible for advocating for change across the entire organization. They will work closely with leadership and end users alike across all Lines of Business to understand requirements and identify opportunities for improvement at the corporate level. The Business Analyst, EA will work side by side with the Enterprise Architecture and Software Development teams to implement ideas from start to finish including identifying and removing roadblocks.

The ultimate target of this role is to unravel and eliminate complex manual processes, replacing them with streamlined automated workflows.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan.
• Compensation range: $65,000–90,000 annually (subject to experience)]
• A friendly, collaborative work environment.
• Opportunities for professional development & ongoing learning.
• A chance to be part of a growing organization.
• Remote work arrangement available for applicants who are not local to a Buckland office.

You will be responsible for

• Collaborate with various internal and external stakeholders to identify opportunities to implement changes to business practices with process improvements and/or technology.
• Work with the development team on the following behaviors: Test Driven Development (TDD) and Behavior Driven Development (BDD).
• Partner with the business understand and translate needs into formal requirements, user stories, acceptance criteria, solution designs, specifications, process flows, business rules, testing steps, training material, and other standard documentation.
• Responsible for the determination, coordination, ranking, and recommendation of potential projects to the Leadership team.
• Lead and execute project planning activities such as managing project schedules, gaining acceptance of milestones, engaging with project participants, ensuring adherence to accepted timelines and updating stakeholders on progress
• Provide operational support to end users following change management.
• Proactively identify potential project roadblocks, define mitigating solutions, and develop contingency plans as needed; escalates where and when needed.
• Good written and verbal communication skills.
• Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
• Demonstrate your meticulous attention to detail by ensuring accuracy and decision making.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.

What we need from you

• University Degree or Diploma in Business Systems/Information Technology/ Business Analysis/Project Management, or similar discipline.
• 5+ years’ experience in a business technology focused role.
• Previous experience with Business Analysis and Project Management fundamentals and methodologies.
• Excellent working knowledge of all MS Office programs including Visio & Project.
• Familiarity writing formal test plans and test cases.
• Experience working in an Agile software development environment and be familiar with Agile events.
• Excellent problem solving and decision-making skills.
• Strong verbal and written communication skills.
• Must be legally eligible to work for the Company at all times.

Want to apply? Get in touch today

Please visit www.Buckland.com to apply to this current and open vacancy and to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com

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