Quality Assurance Manager

by Catalent Pharma Solutions

Position Type: Full-time
Location: Strathroy, ON
Date Posted: Apr 01, 2024
Catalent Pharma Solutions

Job Description

Quality Assurance Manager

Position Summary


Catalent is a global, high-growth, public company, and a leading partner for the pharmaceutical industry in the development and manufacturing of new treatments for patients worldwide. Your talents, ideas, and passion are essential to our mission: to help people live better, healthier lives. Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.


Quality Assurance Manager will report to the Director of Quality, Consumer Health Canada, the Manager, QA is accountable for the Quality Assurance and cGMP compliance activities related to commercial operations for the Catalent Ontario, Windsor manufacturing site . Quality Assurance Manager will oversee Quality Assurance programs, processes and facilities by ensuring cGMP and regulatory compliance in the manufacturing of products from beginning to end.


This position is located in Strathroy, Ontario, one of two sites located in Canada offering softgel development and manufacturing capabilities for the Pharmaceutical and Consumer Health industries. We have a broad range of integrated formulation, manufacturing, analytical and packaging services to offer full-service turnkey solutions.


Shifts: Regular working hours: 8:00 AM-4:30 PM or 8:30 AM-5:00 PM with a 30-minute unpaid lunch


The Role

  • Plan, organize, schedule and maintain the activities of the Quality Assurance department to ensure that the department supports the needs of manufacturing.

  • Ensure comprehensive technical and administrative review of the batch manufacturing and analytical data generated by Operations and GMP test laboratories relating to in-process testing and product release.

  • Responsible for final batch disposition processes for manufactured products. Lead, coordinate and participate in investigations and corrective action identification and implementation of Deviation Management excellence and Right First-Time documentation.

  • Monitor and facilitate on-time closure of corrective action/preventative action items within all areas of the organization.

  • Perform quality review of qualification protocols and reports for facility, equipment, process and cleaning.

  • Manage the activity of direct reports in the conduct of their duties. Monitor and participate in Quality Trend programs and analysis for quality metrics including but not limited to Deviations, CAPA/Corrections, BRRFT, Customer Complaints, Reprocessing, etc. Actively participate in and monitor existing metrics to ensure required results are met or exceeded.

  • Must be able to work extended hours, weekends as needed, especially when problems occur or when deadlines must be met.

  • Perform other duties as required.


The Candidate

  • Bachelor’s Degree in Science (Chemistry, Biology, Microbiology) or related field.

  • 5 - 10 years of experience in QA/QC or related field, direct people management experience required.

  • Experience working in a manufacturing, pharmaceutical and/or GMP facility an asset.

  • Must have excellent working knowledge of the current regulatory landscape, FDA 21CFR Parts 210&211, HPFBI GMP guidelines, and EU GMP guideline.

  • Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.

  • While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. Use of manual dexterity is required. The employee is occasionally required to stand, walk, reach with arms and hands, bend or twist, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

  • There is also the potential exposure to chemicals.


Why You Should Join Catalent

  • Comprehensive Benefit Package (Health, Dental, Vision, & Life Insurance).

  • Group Retirement Savings- Registered Pension Plan (RPP) with employer contributions.

  • Paid Time Off Programs including Vacation, banked time, and personal time.

  • Employee Reward and Recognition Programs.

  • Opportunities for professional and personal development.

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve. As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone’s safety. The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.


personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.


Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.


If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.


Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.