Senior People Operations Partner (Human Resources Business Partner)

Job Description

Masco Canada is hiring a Senior People Operations Partner!

This is an on-site position in our St. Thomas, ON location.

The Senior People Business Partner will lead and mentor the People Business Partners to provide exceptional service to our business. In this role, you will collaborate with the People Team and management by offering HR support and guidance on recruitment, employee/labour relations, performance management, conflict resolution and HR practices. The Senior People Operations Partner is responsible for supporting a broad range of projects from inception to execution.

What’s in it for You?

• Competitive salary

• Employee benefits program, deferred profit-sharing plan and optional pension program

• Employee Assistance Program

• Employee Discount Program, Employee Store and Dell Discount Program

• Opportunities for community contributions and volunteering

• Fast paced work environment

• Opportunity to work in a growing company and industry

What You Will Do:

• Mentor People Business Partners and support their ongoing development

• Support hiring managers and Talent Acquisition throughout recruitment process to ensure effective selection of key talent

• Oversee new hire orientation planning and execution and partner with internal stakeholders to ensure an exceptional onboarding experience

• Support Supervisors in managing performance on their teams, including performance improvement and performance consulting as well as the attendance management program

• Support annual performance development and talent review processes including goal setting, performance feedback, review discussions and development planning

• Responds to management team and employee inquiries regarding policies, procedures, and programs

• Supports employee policy management and compliance including administration, consistent application, process improvement, benchmarking, enhancements, modifications, and development & implementation as well as maintains compliance with all applicable employment related legislation

• Implements and/or delivers programs in support of performance development, communications, and employee engagement

• Support the execution of employee engagement initiatives including employee surveys and action planning, recruitment & other community events 

• Actively promote & demonstrate our core values and regularly communicate information pertaining to being an employee at Masco Canada

• Investigate and support the resolution of employee/labour relations issues in partnership with the People Business Partners and management to ensure all complaints and/or concerns are addressed

(Accountabilities related to supporting Hourly Employees):

• Foster positive employee, union and management relations through effective proactive communications, education and facilitate regular interaction with key stakeholders

• Provide advice to management, staff and union committee in application and interpretation of CBA including administration of the grievance process and ensuring dispute resolution

• Provide regular updates on grievance activity including monthly report

• Support preparation for and participate in collective bargaining

• Liaise with the union committee regarding employee relations on the plant floor

• Support health & safety team with implementation of monthly safety talks and/or other communications, delivering training with employees and supervisors, conducting health & safety onboarding to new hires, follow up on corrective actions identified, investigations of hazards reported etc.

• Promote a safe work environment and support Supervisors with the enforce

Who You Are:

• Minimum 3-5 years of HR related experience

• Proficient in Microsoft Office Applications (Excel, PowerPoint, Word, Visio), HRIS including applicant tracking system and onboarding modules

• Ability to maintain high degree of confidentiality

• Excellent organizational skills and attention to detail

• Ability to educate others on HR practices

• Ability to influence colleagues in critical decision making

• Strong interpersonal skills and communication skills

• Ability to multi-task and adapt in a fast-paced environment

• Self-starter with able to work independently

• Strong analytical capabilities and problem-solving skills

• Undergraduate Degree in related field

• Certificate in Human Resources and completion of CHRP designation preferred

• Human Resources related courses

• Direct reports (reporting directly to this position): 2

Masco Canada (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.