Senior Business Analyst

McCormick Canada continues its long track record of growth and is a respected leader in the spice, seasoning, flavouring and specialty food industry.  Our consumer products division serves retail grocery customers and emerging channels with Club House, Billy Bee and McCormick products, while our Custom Flavour Solutions division serves food service distributors and other respected food manufacturers across Canada.  McCormick Canada is part of the world leader in spice and seasonings, McCormick & Company Inc.

The Power of People is one of our five pillars.  It has been the foundation for McCormick's success for decades.  There is something inspiring about working at McCormick.  We have created an unusually dedicated workforce by fostering a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.  Without our employees, our success is not possible.  Our commitment to our customers, our consumers and our employees is unsurpassed. 

A senior business analyst with a deep understanding of the Sales Enablement space. Keeps up to date with emerging trends and technology in the space. Their knowledge is key to supporting the development of a product line roadmap and they may be called upon from time to time to stand in for their product owner as well as supervising and coaching other analysts.

They can be relied upon to lead specific engagements and/or supervise other colleagues where project management is required. (For clarity, all functionalities will be delivered in agile increments. However, there will be occasions where tasks need to be completed in a waterfall style. e.g. Cut over, data migration etc.)

Working with the business users to understand and document business requirements into user stories and ensure they are aligned to the overall strategy and product roadmap. Then help the business to agree the acceptance criteria that will be used to confirm that the functions build support those stories. During the user testing process the Business Analyst will help the business to organize suitable testers and ensure that the testing covers all the acceptance criteria.

The Senior Business Analyst develops a deep understanding of the business goals and challenges in achieving those goals. This knowledge helps the business analyst anticipate future requirements and identify areas where IT can deliver more value to the business. This insight is critical in helping the product owner prioritize the current backlog and future roadmaps. The analyst should be able to identify issues and solutions before the business is aware of them.

Supporting the business with issues and change management means that the Business Analyst is key to understanding barriers to user adoption and strategies that can be used to increase the value of the solution to the business.    

As a Senior Business Analyst you will:

• Perform research and interviews to determine IT business requirements and then translate into User stories. Ensure that the business requirements are in line with the product strategy and roadmap / timing. Independently and through others help, business users define and document acceptance criteria. Lead the team with the Analysis, facilitation, modeling, and organizing information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs. Serves as a technical liaison to product owner, senior business leaders and to the IT Development Teams: Requirements gathering (user stories). Coordinating and Facilitating User testing. As a subject matter expert help the business shape and change their user stories to improve business processes and take advantage of changes in technology and business trends.

• Manage issue resolution for end-user problems and ensure a consistent high-level responsiveness and customer care. Documenting steps required to resolve an issue. Manage projects or key tasks such as data migration, cut over vendor management etc.

• Anticipate business needs, and market trends that shape the product line model before the business is aware of this need. Working across teams identify pain points and value opportunities for the product line. Support Product owner in defining product line goals, objectives and road map. Ensure solutions are built within the product line model and design the solution their product(s).

• Lead the co-ordination of business Change Management activities. Lead change initiatives within IT. Improve IT processes to improve IT's speed and agility to deliver value faster. Supervise other IT team members and lead internal initiatives to improve IT's speed and agility to deliver business value. Be a strong advocate for changing the status quo and driving continuous improvement. Managing budget requirements, vendor activities, reporting and other related activities.

• Seek out inconsistencies and problems and bring them to the attention of product owners via sprint retrospectives and suggest problem resolution and business process improvements. Such as rising and falling solution adoption rates etc. Support the scrum process by completing tasks as needed to support the completion of stories.

To be successful in this role you should:

• Bachelor’s degree with a focus in computer science or similar discipline

• 5+ Years of Business and/or systems analysis in Sales Enablement technologies (CRM tools/ content management / SaaS integrations/ Data modeling)

• Operating in an Agile software development environment with tools such as Jira, Azure DevOps etc.

• Excellent verbal, written and interpersonal skills needed to translate business requirements into technical solutions.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 

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