Air & Ocean Specialist, Senior

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.  

Buckland is looking for an Air & Ocean Specialist, Senior

What you’ll be doing

This position is responsible to coordinate the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and control all entry/entry summary preparation to ensure shipments are entered in accordance with the Canada Customs Act.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for

• Provide the highest level of customer service to clients, vendors, and service providers and nurture client relationship by providing direction to clients on importing commodities into Canada whilst complying with the Incoterms and CBSA regulations.
• Accurate preparation of customs and supporting internal documents, review accuracy of entries performed by other team members, and guide the junior and intermediate Air/Ocean Customs Analyst on complex transactions.
• Complete high volume of entries, perform tariff research and classification with strong understanding of the PGA’s with ability to research requirements.
• Ability to resolve issues arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections), and document errors for customs account analysts via our Error Reporting process.
• Complete final Invoicing of customs entries to CBSA, clear and trace shipments by understanding of all FTA’s and when to apply them to shipments.
• Request payment, original documents, and sending of delivery instructions as required.
• Above average written and verbal communication skills.
• Showcase your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
• Identify potential challenges/risks and solve problems efficiently or work with Leaders for a solution.
• Foster a fast paced culture leading by example in terms of accountability and continuous improvement within the team.
• Effectively prioritize and manage the team multiple and personal tasks to meet KPI's and deadlines.
• To provide the highest level of customer service by leading and mentoring, fostering a positive and productive work environment and resolving escalated issues as needed.

What we need from you

• High school diploma or equivalent.
• Minimum three years of relevant work experience.
• Willingness to obtain and maintain CSCB Certified Customs Specialist course is an asset and is preferred.
• Intermediate MS Office experience.
• Strong verbal and written communication skills.
• Excellent problem solving and decision-making skills.
• Knowledge of customs tariff, all FTA application, and Incoterms.
• Ability to accurately classify goods.
• Thorough understanding of the import process for Air and Ocean imports from origin to destination.
• Knowledge of CCAPP with the ability to learn more complex functions.
• Maintain working knowledge of both current and pending customs and other agency regulations and policies.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in Canada/USA/MX.

Want to apply? Get in touch today
 

Please visit www.Buckland.com to learn more about Buckland and the services we provide.  The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.
  

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation.  This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and on-boarding process.  If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com.


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