Database Administrator

Join a dynamic IT team in a rapidly growing North America firm! The Business Applications Support Specialist will configure, install, and maintain company applications both on premise and in cloud. The ideal candidate will enjoy variety in their work and thrive in a fast-paced, collaborative environment.

What Would a Typical Day Look Like?

• Work with tight knit team to ensure that JMP’s enterprise systems and business applications are properly maintained, supported and available to all users with minimal downtime
• Work with end-users across North America to support their application needs
• Assist in the maintenance and administration of the enterprise systems and business applications including related processes, workflows, integrations, and documentation (SharePoint 365, ERP, CRM)
• Work in a ticketing system to support end-user requests and issues
• Assist in onboarding and application integration of company acquisitions
• Provide input and adhere to the IT business plan providing effective and efficient internal IT processes and systems

What Qualifies You for this Opportunity?

• Understanding of Information Systems and Information Technology, including best practices and extensive overall general IS/IT knowledge
• Proven track record of delivering high-quality results
• Ability to successfully work closely with a team
• Superior oral and written communication skills
• Ability to organize and prioritize multiple requests and tasks
• Ability to learn new technologies
• Advanced experience with Microsoft 365 (Specifically Teams and SharePoint)
• Experience with ETL (Extract, Transform, Load) systems and integration of data
• Experience with SQL and/or relational databases
• Experience with reports and reporting systems
• Excellent troubleshooting skills related to application issues, processes, and workflows
• Ability to create technical documentation
• Knowledge of Salesforce an asset
• Azure SQL, Power Automate experience an asset
• Microsoft certifications an asset
• College Diploma or University Degree in a related discipline is required
• Minimum 4 years of relevant experience is required
• An ability to travel; although this position is based out of London and there is an anticipated 5-10% travel within North America.

What does success look like at JMP?

At JMP, our employees bring more to the table than simply their technical skills. Essential to success at JMP, employees are constantly flexing the following soft skill behaviors to compliment the technical aspects of their roles.

• Personal Effectiveness: strong communication, adaptability, self-awareness, negotiation, problem-solving
• Tenacity: purpose, determination, drive, perseverance
• Sense of urgency: responsiveness, energy, engagement, loyalty
• Smarts: comprehension, learning aptitude, skillfulness, brain power
• Accountable: takes ownership, responsible, go-to person, decisiveness

Who is JMP?

A mature, North American company founded in 1987 with 16 business units across the US and Canada, JMP serves the Fortune 1000 space providing engineering services and turnkey solutions in seven core areas: process automation, control system integration, information and MES, automation and robotics systems, automated guided vehicles, material handling, and networking and security applications.

One of the fastest growing Systems Integrators in the world, and the only company in the world who is a Rockwell Automation Solution Partner, CSIA and RIA Certified. We have been certified as a “Great Place to Work” 2013 through 2021 and a “Best Workplaces Canada” award recipient from 2013 through 2021, including Best Workplaces for Inclusion and for Women 2021.

What does JMP value?

Our values are our foundational concepts on which we build JMP; we adhere to these no matter what mountain we climb.

• Integrity: We do what we say we will do, every time, all the time.
• Relationships: We identify professional working relationships and create opportunities to develop those relationships
• Collaboration: We team together to achieve far more than we could on our own
• Leadership: We value people who lead by example, take pride in what they do and inspire others
• Respect: We promotes a caring environment of mutual respect for employees, customers, partners, and communities
• Excellence: We set high standards of performance for ourselves and our team

Why join the JMP team?

As a growing company in the industrial technology industry and rooted with strong corporate values, JMP Solutions can offer a unique value proposition to employees. Our employee promise is a rewarding employee experience delivered through a focus on three key areas:

• Development and Career Growth
• Impact and Recognition
• Flexibility and Collaboration

We thank all candidates for their interest, however only those considered for an interview will be contacted.

JMP Solutions has an accommodation program in place that provides reasonable accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources.