Specialist, Product Capability Team

Key Job Elements:

• Provide technical assistance and diagnostic guidance for fleet support and depot upgrade programs
• Provide on-site technical and maintenance support to field personnel and vehicles as required
• Maintain vehicle information tracking requirements within the applicable databases for both GDLS-C and customer requirements
• Conduct field data analyses to identify trends and technical issues and develop recommended solutions
• Review and/or develop routings, maintenance instructions, Service Bulletins/Service Directives, Retrofit as required
• Analyze failure analysis reports on items under test or evaluation
• Analyze site reports and support issue resolution if required
• Maintain vehicle history reports
• Identify technical manual discrepancies and follow up with Engineering
• As required attend design review meetings
• Support Reliability, Availability, Maintainability Demonstration (RAMD) testing
• Provide ongoing support, as required, to Training, PHS&T, Special Tools & Test Equipment and Technical Support functional teams

• Liaise with Engineering and Production on potential vehicle problems

Position Requirements:

Required Qualifications:

• College diploma , licensed Truck/Coach or Automotive Technician, or Military equivalent
• Minimum of 3-5 years relevant experience
• Strong mechanical aptitude and troubleshooting abilities on multiple LAV (Gen II / Gen III) and/or RG31 platforms
• Strong ability to read and interpret technical drawings, schematics, and ECR/SCR/CCR
• Proven knowledge of Oracle, DMIS, TeamCenter, and TipQA
• Understanding of SOWs and government contracts
• Strong administrative, organizational, analytical and decision making skills
• Ability to travel (5% Cdn) and (5% US & Int'l) and possess/be able to acquire and maintain a valid passport
• Must hold or be able to obtain Canada Secret Level II Security Clearance and CUI clearance
• Intermediate knowledge of MS Office (PowerPoint, Excel, Access, etc.)
• Must be able to meet Anthropometrical Size Restrictions for confined workspace
• Proven ability to perform well in a team based environment with minimal supervision
• Demonstrate ability to effectively manage multiple activities under rigid time constraints and effectively interact with internal and external customers
• Valid driver’s license and ability to qualify for DZ license

Preferred Qualifications:

• Experience and knowledge in military logistic support concepts and doctrine
• Background in LAV / RG product knowledge
• PMP certification

General Dynamics Land Systems – Canada is an employment equity employer who values diversity and inclusion.  We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs.

It is a requirement that General Dynamics Land Systems - Canada be registered with the Canadian Controlled Goods Program and that all of its workforce be security assessed.  As such, successful applicants must meet all applicable security requirements, including, but not limited to, the ability to obtain and maintain a Canadian government security clearance to secret level.


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