Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
Job Description
CSR/Production Planner
Job Description
RESPONSIBILITIES:- Manage customer orders – Process POs, create work orders, confirms ship date
- Ensure complete information from customer to process order – drawing, specifications, volume, delivery requirement
- Ensure accuracy and timeliness of production process
- Identify and resolve problems related to customer orders – OTD, quality
- Monitor order status, provide updates to customer
- Track, communicate and execute any customer-initiated order changes – design, specifications, delivery requirement, etc.
- Maintain and ensure customer satisfaction
REQUIREMENTS:
- At least 2 years experience in a manufacturing environment
- Must be able to read engineering drawings
- Post-secondary education in engineering, business or any technical programs
- Proficient in MS Office – Excel, Word, PowerPoint
- Excellent organizational, analytical, problem solving and interpersonal skills
- Excellent verbal and written communication skills
- Time management skills with the ability to effectively balance changing priorities
- Experience in customer service an asset
- APICS certification an asset