Customer Service Representative

Customer Service Representative

 Armtec Inc. is the largest manufacturer of water management and drainage solutions in Canada, our products are woven into the landscape almost everywhere you look. We deliver a framework of function, pathways for people, and structures for life. Armtec Inc. is a proud member of WGI Westman Group Inc. – a dynamic, entrepreneurial group dedicated to the growth of their employees, customers and the communities in which they operate. With a worldwide customer base, The Westman Group of Companies operates manufacturing, sales, and distribution facilities in over 70 centers across North America and Europe.

Armtec Inc. has the following career opportunity in TILLSONBURG, ONTARIO:

CUSTOMER SERVICE REPRESENTATIVE 

• Coordinates daily customer orders to ensure timely and accurate delivery. 
• Answers incoming sales inquiries from customers.
• Provides product knowledge to our customers.
• Prepares manual and electronic sales orders; ensuring accurate information of product for our customers.
• Receives sales payments; issues credit applications and credit card authorization forms to ensure proper payment is received.
• Enters daily production reports and generates invoices 
• Determines the most effective and efficient schedules and shipping method
• Prepares calculated lists in balanced bundling and weights on diagrams to ensure loads comply with provincial trucking laws and standards.

Education and Experience: 

• Grade 12 high school, GED or equivalent.
• 1 - 3 years of customer service and sales experience of related experience and/or training; or equivalent. 

Abilities and Skills: 

• Great communication and customer relations skills
• Multi-tasking ability with strong organizational and time management skills.
• Ability to work under pressure, within tight timelines to meet our customer demands and expectations.
• High level of attention to detail 
• Strong problem-solving ability 
• Intermediate level of computer skills (Ms Word, Excel, MS Outlook, Internet,).
• Knowledge of measurements and weights (shipping purposes)
• Knowledge of metric and imperial measurements.
• Drainage and or HDPE product manufacturing knowledge is an asset.
• Knowledge of reading drawings is an asset.

Benefits:

• Competitive salary
• Company paid extended health, dental and vision benefits
• Employee and family assistance plan
• Life insurance, AD&D and much more
• Free onsite parking - no public transportation near by
• Wellness program
• Continuous learning and growth opportunities!

Combine your talent and ambition to our team!

_________________________________________________________________________________________________________

PLEASE READ CAREFULLY

By submitting your application you agree to the following:

The information contained on this application is accurate, complete and up-to-date to the best of my knowledge. I understand that any misrepresentation may disqualify me from employment or because for my dismissal. If hired, I agree to abide by all rules and regulations of the Company, including serving an initial probationary period. I provide my consent for this information to be used and/or disclosed in accordance with the Westman Group Privacy Code.

WGI Westman Group Inc. is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and section process.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

APPLY