Key Account Manager

Key Account Manager

Job Description:

We are hiring a Key Account Manager in our St. Thomas OR Mississauga, ON locations!

As a Key Account Manager, you will be responsible for delivering profit, share, and revenue targets for specific Regional and Independent accounts, as well as supporting growth at select National Accounts via analytical and implementation activities. By generating insights from sales, market and customer data, you will build and implement action plans to drive profitable & balanced growth with customers in order to foster strategic, long-term growth. You will also be heavily coordinated with our Masco Support Services (MSS) Field Services Team in order to improve our customers’ experiences and drive program penetration and brand advocacy.

What’s in it for You?

What You Will Do:

Who You Are:

Masco Canada (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

• Competitive salary

• Employee benefits program, deferred profit-sharing plan and optional pension program

• Employee Assistance Program

• Employee Discount Program, Employee Store and Dell Discount Program

• Opportunities for community contributions and volunteering

• Fast paced work environment

• Opportunity to work in a growing company and industry

• Develop strategic plans with your customers and deliver quick resolution to issues, while identifying and capturing opportunities.

• Develop processes and strategies to optimize the resources and results with Regional and Independent customers.

• Support the National Account Manager on overall strategic analysis & reporting requirements.

• Use systems, technologies & standard methodologies to streamline and optimize reporting and sales processes.

• Work with the MSS field teams to ensure successful representation & execution at the store level and report insights back internally.

• Use in-depth analysis to provide feedback on monthly, quarterly forecasts with accuracy.

• Work with internal teams to prepare & lead selected trade shows (in person or virtual).

• Assist with planogram, pricing, promotional and category management activities as the need arises.

• Support the development of e-commerce programs within Regional an Independent Accounts.

• Develop and refine strategic selling skills, building towards future responsibility growth within large National Accounts.

• 2-5 years of Account Management or Business/Channel Development experience

• Must be highly self-motivated, energetic, passionate and capable of team/independent work

• Strong analytical & forecasting ability

• Outstanding communication skills (verbal/written)

• Proven track record in meeting plan objectives & goals

• Must be capable of planning, coordinating and prioritizing multiple projects

• Understanding of key financial metrics

• Flexible schedule to accommodate travel and customer requirements

• Proven excellence in execution

• Valid Driver’s License

• High Level Proficiency in Excel, Word, PowerPoint.

• Knowledge of Cognos, JDE, Salesforce and Smartsheet programs is desirable

• Bilingual in English and French is desirable

• Bachelor’s Degree from a 4-year college or university