Customer Service Coordinator/Administrator

Based in London, ON – We are looking for a Customer Service Coordinator to join our customer service team. This is a full-time position.

Founded in 1981, Centennial Windows & Doors custom designs, manufactures, installs, and services our own line of award-winning windows and doors and has a reputation for quality, integrity, and innovation.

The right candidate will be a highly organized, detail-oriented professional who is able to handle multiple tasks, capable of meeting deadlines.

Rewards and Perks:

• Positive team atmosphere
• Competitive salary
• Company paid single health & dental benefits
• Monday to Friday 9:00am – 5:00pm

Primary Responsibilities:

• Answer incoming service calls
• Retrieve voicemails
• Schedule appointments
• Order window and door components
• Handle and resolve customer service issues and inquiries via email and phone in a timely and accurate manner
• Prepare daily service schedule for technicians
• Additional duties as required

Requirements:

• Ability to multi-task in a fast-paced environment
• High level of organization
• Attention to detail and accuracy
• 1-2 years experience in an office environment
• Courteous and professional telephone manner
• Excellent verbal and written communication skills
• Proficient computer skills
• Purchasing experience is an asset
• Ability to work both independently and as part of a team

If you are interested in this position and you meet the necessary requirements, please submit your resume to hiring@centennialwindows.com.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Centennial Windows & Doors welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.