Senior Account Executive

Join Jones Healthcare Group - Where Innovation Meets Purpose!

At Jones, we’re committed to the environment, our team, communities, and consumers, and we're inspired to make a meaningful impact through advanced packaging and medication dispensing solutions.

Learn more about us here: www.joneshealthcaregroup.com.

Summary of position:

If you love building strong client relationships and uncovering new business opportunities, this role is for you.

If you get inspired by delivering innovative packaging solutions that make a difference, you’ll thrive in this position.

If you are driven to grow revenue and represent a trusted brand in the healthcare packaging space, you can make a real impact here.

As Senior Account Executive, your responsibilities will include managing client relationships, identify new business opportunities, and driving revenue growth across our Cartons & Labels, Packaging Services, and Pharmacy & Medication Adherence divisions. You’ll act as the primary communication link between clients and internal teams, ensuring exceptional service and strategic alignment.

More about your responsibilities:

• Client Growth & Strategy: Identify and drive integrated business opportunities across all divisions, maintaining a robust pipeline in our CRM (Salesforce).
• Solution Selling: Leverage product knowledge to proactively offer packaging solutions, coordinate orders, and support forecasting.
• Client Engagement: Prepare and lead quarterly business reviews and implement client-focused value-added tools.
• Proposal & Estimating: Collaborate with cross-functional teams to develop proposals and deliver exceptional service.
• Communication & Coordination: Ensure effective communication with internal teams and support graphic and inventory needs.
• Account Planning: Participate in account planning sessions and follow through on assigned action plans.
• Issue Resolution: Assist with customer complaints and corrective actions, ensuring client satisfaction.
• Market Development: Conduct market research and lead generation to pursue profitable new business in the printed packaging space.

What you’ll bring

• Degree or diploma in business, graphic communications, or packaging design preferred
• 5+ years of account management and sales experience
• Proven track record in packaging, pharmaceutical, or healthcare-related industries
• Strong communication and relationship-building skills
• Experience with a CRM (Salesforce knowledge is considered an asset)
• Willingness to travel occasionally within Canada and the U.S.

We care about our colleagues, some benefits we offer are:

• A safe, respectful, diverse, and inclusive environment
• Competitive compensation with a bonus plan and equitable people practices
• Comprehensive benefits and an RRSP program where we match up to 5% of your earnings
• Opportunities to grow and develop, alongside a supportive team
• Employee and family assistance program
• Referral bonuses
• Education reimbursement program
• Colleague appreciation events
• and more!

Join us in shaping the future of healthcare! Apply now to join our dynamic team and make a meaningful impact in a collaborative environment.

Please submit a resume and let us know why you are interested.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

As part of our commitment to accessibility for all persons with disabilities, Jones Healthcare Group will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact the Jones Human Resources department at 1.800.265.9093 about your needs, and we will consult with you to ensure suitable accommodation is provided.

For all feedback on equity and accommodation needs, please also contact the Human Resources department.