Job Description

We are hiring a Director of Retail Sales!

This position is based out of either of our locations in Mississauga, ON or St. Thomas, ON.

The Director of Retail Sales is responsible for shaping the overall customer business strategy for the channel, delivering against profit, revenue and share goals.  You are responsible for leading the development and implementation of multi-functional joint business plans with our customer base.  In addition, as a member of the Retail Sales Leadership team, you will help shape forward-looking strategy for Masco to win, considering current and developing market trends and dynamics.  A core responsibility in this role also includes the skill development and delivery of direct reports (Account Managers).

What’s In It for You?

• Competitive salary

• Employee benefits program, deferred profit-sharing plan and optional pension program

• Employee Assistance Program

• Employee Discount Program, Employee Store and Dell Discount Program

• Opportunities for community contributions and volunteering

• Fast paced work environment

• Opportunity to work in a growing company and industry!

What You Will Do:

• Cultivate relationships with relevant customer contacts/ leaders, identifying opportunities for growth, issue resolution, long-term joint business planning and score carding

• Develop detailed customer plans, linking brand objectives to account objectives in order to deliver business targets

• Leverage an analytical approach to business development and issue resolution, with a payout mentality

• Build collaborative internal relationships, with a multi-functional team approach to enable business objectives

• Lead and develop talent, creating an engaged and energized high performance team

• Model leadership behaviour including accountability, decisiveness, a solutions-orientation, collaboration, and a strong market focus

• Ensure executional excellence, with best in class service levels

• Responsible for collaborative inventory planning to manage fill-rate performance and to reduce potential inventory liability. Develop and manage channel specific forecasts.

• Ensure proper pricing strategy exists considering all strategic distribution channels

• Develop budgets/plans that add value and accomplish business objectives.  Ensure areas and/or projects managed directly are operating within budget and time guidelines.

• Establish standards of performance that clearly communicate expectations and build accountability

Who You Are:

• Demonstrated success in organization and talent leadership including coaching & mentoring teams, developing high performers, and potential successors

• Digital fluency: knowledge and experience relating to customer and consumer insights & their application

• Ability to lead effectively through ambiguity, conflict and complexity

• Problem Solving - Uses rigorous logic and alternate methods to solve difficult problems; Probes all fruitful sources for answers; can anticipate hidden problems

• Presentation Skills - Is effective in a variety of formal presentation settings:  one-on-one, small and large groups, with peers, direct reports, and management teams.

• Strategic Agility - Can anticipate future consequences and trends accurately.  Has broad knowledge and perspective.  Is future-oriented.  Can create competitive and breakthrough strategies and plans

• Excellent verbal and written communication abilities

• Customer Focus - Is dedicated to meeting the expectation and requirement of internal and external customers; gets first-hand customer information and uses it for improvement in products and services; acts with customers in mind; establishes and maintains effective relationships with customers – gains trust and respect.

• Bilingual – French/English is an asset

• Bachelor's degree from four-year College or university in business or related field

• Minimum of 8-10 year’s selling experience preferred (experience in category management, customer service, finance or supply chain is valuable)

• Knowledge of Plumbing products and competitors preferable

• Direct (reporting directly to this position):  3

Masco Canada (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.