IT Communications & Audit

The IT Communications & Audit role is to oversee all internal IT communications for GDLS-C and contribute to the monthly Landmarks published by the communications department.  This individual will be responsible for leading internal IT process and software audits as well as participating in external audits when required.  As part of their role they will also help create and maintain the IT departments internal training plans and ensure all IT policies and procedures are updated and maintained. This individual will also be responsible for creating any training aids needed for new IT systems being deployed through GDLS-C IT.

Responsibilities

IT Communications

• Deliver IT communications, training & feedback to the business
• Create & update portal content
• Daily / weekly / monthly IT metrics & reporting as required

 Enterprise IT Support

• Participate in Operational Enterprise processes (change mgmt. / info security / ops reviews/ etc.)
• Participate in a variety of IT project development, implementation, testing & deployment
• Participate in IT knowledge sharing & communications at the enterprise level

 IT Software Auditing

• Support IT Supplier delivered services
• Monitor renewals & schedule review meetings to assess business relevancy
• Meet with Business functional groups to preform Software Audits
• Internal IT Audit Monitoring: Conduct meetings and monitor Internal IT Audits to ensure on schedule

 IT Department Support

• Research Software / Tools / Business process
• Involvement in Bid Process where IT solutions are called out
• Facilitate internal IT knowledge sharing

 IT Training, Process & Procedures

• Develop IT procedures and training aids
• Process redesign (such as project processes)
• Implement technology and process changes
• Perform gap assessments against policies and regulatory requirements - Direct changes to policies

 Other Responsibilities

• Support software products as required for the business
• IT CIP review and assessments
• Propose new cost effective solutions to meet current or future IT needs

Position Requirements:

• Experience in writing desktop policies and procedures
• Learn new functionality quickly and assess / mitigate impact to business
• Process optimization
• Highly developed communication skills
• Ability to facilitate meetings between technical and business groups

Formal Education & Certification

• College diploma or university degree

 Knowledge & Experience

• Working knowledge of computer hardware, including desktops, laptops, workstations
• Project experience
• Problem identification & resolution
• Process optimization
• Strong communication skills
• Training / presentation skills

General Dynamics Land Systems – Canada is an employment equity employer who values diversity and inclusion.  We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs.

It is a requirement that General Dynamics Land Systems - Canada be registered with the Canadian Controlled Goods Program and that all of its workforce be security assessed.  As such, successful applicants must meet all applicable security requirements, including, but not limited to, the ability to obtain and maintain a Canadian government security clearance to secret level.

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