Quality Assurance Supervisor

Quality Assurance Supervisor  

Dessert Holdings® is North America's premium dessert company, recognized for providing our retail and foodservice customers with chef-inspired innovative desserts made with real ingredients. Based in St. Paul, Minnesota, Dessert Holdings is an umbrella organization of three premium dessert companies and brands: The Original Cakerie, Lawler's Desserts, and Atlanta Cheesecake Company. 

We are looking for a Quality Assurance Supervisor.  This is an exciting opportunity to grow and gain experience with The Original Cakerie. Under the direction of the Quality Manager.   

Responsibilities: 

• QA team scheduling and coordination of tasks
• Provide support and guidance to QA technicians regarding quality and food safety issues
• Maintaining HACCP (update plan on new products, ingredients, process, annual training, organize monthly HACCP meetings, validation study)
• Responsible for ordering and monitoring QA and Lab supplies, seeking new suppliers, coordinate training from supplier or new equipment purchased
• Overseeing lab activities (review and summarize testing results and provide corrective action) and communicating results of testing to operations
• Review technicians’ daily reports
• Participate in internal audits, in –house inspections, third party audits
• Review and release on HOLD product, communicate to all stakeholders
• Update on non-conforming reports (ingredients or packaging)
• Participate in weekly review of current policies and procedures
• Manage Deviations, Corrective Actions and Preventive Actions program, and customer complaints
• New Products development support
• Responsible for creating sampling plans based on risk and interpret results. Provide final disposition based on statistical analysis.

Qualifications Required

Preferred Skills

• Supervisory experience preferred
• BSc in Food Science (Microbiology) or Diploma in Food Science or related discipline
• HACCP training, PCQI/FSMA training
• Statistics knowledge
• Self-driven individual with strong ability to manage ambiguity, multi-task, work with minimal supervision and who adapts readily to changes in priorities and business conditions
• Communicates effectively with colleagues across a range of disciplines and all levels of management
• Strong verbal and written communication skills, problem solving skills, attention to detail, interpersonal skills and executive presence
• Fits well in an environment that rewards bright, self-starting, energetic, and action-orientated managers with increasing responsibility and challenge
• Professional and personal integrity beyond reproach

We thank you in advance for your interest in The Original Cakerie.  Due to volume, only shortlisted candidates will be contacted.

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