Field Service Representative

Description

• Provide advice, guidance and technical assistance to internal and external customers on vehicle maintenance issues and repair procedures
• Assist in the development of repair estimates
• Conduct technical inspections and troubleshoot LAV systems
• Conduct repairs, modifications and retrofits on LAV vehicles
• Liaise with internal and external customers for resolution of data and technical problems
• Monitor parts usage and report on any material issues
• Prepare input for various management and log reports
• Provide data to assist in monitoring and tracking project budgets and project status
• Provide technical, test and repair support to customers at their sites when required
• When required, act as lead repair technician, provide team leadership, instruct, monitor and inspect repairs of other technicians on site

• Truck, coach or automotive interprovincial certification or qualified military fire control systems technician, military electro optical repair technician or heavy equipment technician
• Minimum 3-5 years experience in the operation and maintenance of armoured vehicles
• Ability to drive a Fork Truck and operate Portable Cranes and other material handling equipment
• Ability to read and interpret technical drawings and documentation
• Must be able to meet Anthropometrical Size Restrictions for confined space
• Possess a valid driver’s license and ability to qualify for DZ license
• Strong communication, organization and prioritization skills
• Experience working with teams and/or customers
• Ability to work independently and take initiative
• Must possess or be able to obtain a valid Canadian Firearms Restricted Possession and Acquisition License (PAL)
• Ability to travel (30%) extensively domestic/international, for extended periods of time, including in areas of operational deployment with our customers

• University degree or College diploma
• Valid Secret level security clearance