Business Analyst

About the job

At the Trudell Medical Group of Companies our vision is to provide patients throughout the world with medical devices and services that make their lives better. The Group manufactures and globally markets some of the leading brands in respiratory care, including the AeroChamber® brand of valved holding chambers, the Aerobika® brand of OPEP devices, and the AeroEclipse® brand of nebulizers. Trudell Medical Limited is the Corporate entity within the Trudell Medical Group of Companies and operates out of our offices in London, Ontario Canada.

Business Analyst is a role in our Corporate IT Business Solutions team.

This is an office-based role with the option of a hybrid work arrangement.

Must be available to come into the London, Ontario office 3 days per week.

Your success in this role will be grounded in your values as a person who always acts with integrity and who treats everyone with respect. You continuously improve the systems and processes around you, and you take accountability for your work. You thrive in a team environment where you are open to learning from others, adjust to others’ styles, and drive hard to reach shared objectives. You have the ability to manage requirements elicitation activities with a variety of stakeholders and manage a workload that involves tasks from concurrently running initiatives.

You have a post-secondary degree in Business Analysis or a related field of study and have 4+ years of experience. You have previous experience eliciting and documenting software-related requirements. A CBAP, CCBA or PMI-PBA certification is a great asset.

You possess an expert-level knowledge of a specific business domain (Supply Chain, Finance, Manufacturing, Sales, etc.), have experience working on e-commerce related projects, are proficient in Office 365 (Teams, One Note, Excel, PowerPoint), Wrike and other project management or collaboration tools, Ardoq and other process and architecture and modelling tools. You have experience creating agile documentation such as user stories and acceptance criteria and experience creating process and architecture documents corresponding to common standards such as UML, BPMN and ArchiMate. In addition, you have experience with Dynamics GP and or other ERP systems and enterprise-grade CRM tools such as Salesforce or Dynamics 365.

Reporting to our Project Manager, you will elicit and document requirements, implement solutions, train users and test activities for software, hardware, and processed-based projects that support the Trudell Medical Group of Companies to meet its business needs.

Specifically, you will focus on:

Business Analysis

• Evaluate business processes, uncover areas for improvement
• Elicit and document business requirements focused on business needs
• Facilitate requirements and solution validation activities to ensure project deliverables will meet key business needs
• Document AS-IS and TO-BE processes and solutions·
• Evaluate solution options for suitability to business needs and Trudell’s technical environment
• Liaise with technical team members during solution design and execution activities
• Lead the implementation, training and execution of product and project activities
• Lead the execution of acceptance testing activities
• Contribute to the ongoing maturation and evolution of the PMO’s value focus and execution

Task Management

• Work with the rest of the PMO team to set out project tasks and timelines
• Support IT team task management activities as necessary

Communication and Administration

• Ensure clear and concise communications with both internal and external customers and suppliers
• Communicate insights into organizational needs and activities to IT and business team members
• Report on project and task dependencies, status, and progress
• Ensure documentation is completed for designated solutions
• Remain abreast of trends and changes tied to the profession and business

Apply today via LinkedIn!